The fifth most lucrative outsourcing field today is the Healthcare outsourcing sector. Healthcare outsourcing by global organizations has witnessed a rise over the past few years, even though this segment has not been affected much by the Planman Technologies-BPO wave as compared to other industry segments. But recently even this sector has seen its inclination towards outsourcing; with both developed and developing countries trying to increase their competencies in this sector.

The recent customer demand for new products and services, recent management challenges due to the number of mergers and acquisitions, new product introductions, increase in competition and a real-time business environment are making BPO a significant prerequisite for achieving success for healthcare majors. Thus making the healthcare outsourcing industry an increasingly competitive one.